Cancellations & Refunds Policy

1. Cancellations

Once a digital product has been purchased and the order is confirmed, cancellations are not permitted. Due to the nature of digital products, we cannot stop or alter the delivery once the product has been processed and delivered (via email, download link, or other means).

2. Refunds

As a policy, we do not provide refunds once a digital product has been downloaded or accessed. However, we may offer refunds under the following circumstances:

• Defective Product: If the digital product is defective or corrupt, we may offer a replacement or full refund. Please contact customer support within 7 days of purchase.
• Product Not as Described: If the product delivered is not as described on our website (e.g., wrong file format, incorrect content), a refund may be requested. Please reach out to us with proof within 7 days of purchase.

3. Process for Refunds

If you believe you are eligible for a refund based on the conditions above, please follow these steps:

1. Contact us at support@onlinedigitalproducts.com within 7 days of your purchase.
2. Provide us with your order number, the product in question, and a detailed description of the issue you are facing.
3. We will review your request and get back to you within 48-72 hours. If we approve your refund request, you will receive a full refund.

4. Non-Refundable Scenarios

The following scenarios are non-refundable:

• Change of mind or accidental purchase.
• Failure to download the product due to customer-side issues (e.g., poor internet connection, incompatible devices).
• Failure to follow instructions or misuse of the product.

5. Contact Us

If you have any questions or need further assistance regarding our Cancellations and Refunds Policy, please don’t hesitate to contact us at:

Email: support@onlinedigitalproducts.com